GDPR Ready

Our Customer Commitment

We pride ourselves on the quality of our service, and our dedicated Customer Success team are here to help you to get to grips with rolling out Akkroo within your organisation.

Support, training, & education

We provide a first class level of support on email and phone, and aim to respond to enquiries within an hour during work hours. Our support team operates internationally to give you support when you need it too.

We invest in delivering tailored training and education programmes for new customers, and our team of experts work with you closely to ensure your staff become comfortable using Akkroo and are ready to get the best value out of our solution.

Visit the Help & Support Center

People using Akkroo on an iPad

Strong working relationships

We like to take the time to listen and understand indiviudal customer needs, which allows us to better advise and support the sustained growth of businesses like yours.

With a good understanding of your objectives, we are able to constantly develop new and innovative ways to service and support your organisation. All we ask is you are honest with your feedback to help us to deliver a consistently better customer experience.

Careful implementation

We know that co-ordinating the roll out of new software tools requires careful organisation, and we’re experts in helping companies complete the process smoothly.

Our dedicated on-boarding team will work closely with staff across your business to ensure a rapid and stress-free roll out of Akkroo.

How We Support Our Customers

  • 24/7 Help Centre Support

    24/7 Help Centre Support

  • 1 Hour Response

    Fast Response Times

  • Tailored Training Services

    Tailored Training Services

  • Certified Onboarding Program

    Certified Onboarding Program

  • Dedicated Account Managers

    Dedicated Account Managers

Talk to us about improving your event lead capture process

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